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Lethabo, your SourceFlora assistant

Lethabo

Hi, I’m Lethabo. I’ll adapt help to your SourceFlora access level, portal, package and verification status.

PublicSupport hours: Mon-Fri 08:00-17:00

Public visitors can browse the marketplace and ask for help before placing an order.

MarketplaceClient PortalSupport DeskEmail Support
How can I help?

Support Desk

Support Desk

Use this support desk for complaints, delivery issues, payment issues, general queries, or marketplace help. Our admin team will review your request and reply from the dashboard.

Support access

Standard support tickets are for signed-in customers with a SourceFlora order and verified operational accounts. For registration, checkout, login or website errors before your first order, open Lethabo and select Website problem to send a limited technical ticket directly to admin.

Open Lethabo Register / Sign in

Your recent tickets

Sign in through your SourceFlora portal to view and reply to ticket history. Public ticket history is never exposed by an email address in the URL.